How to check if your phone supports eSIM?

A. eSIM SUPPORT

1. Check using code #06#

This method applies to both iOS and Android:

• Open the Phone app and dial *#06# .

• If you see this line appear Your device supports eSIM (Embedded Identity Document) .

• If the EID is not visible, the device may not support eSIM or may be network locked.
  
  

2. Check in device settings.

For iOS (iPhone):

Go to Settings > Mobile

• If you see the option " Add eSIM " or " Add mobile plan " or " Activate eSIM " , then your device supports eSIM.

For Android:

Go to Settings > Connections > SIM Management :

• If you see the option " Add eSIM " or " Add mobile plan ," then your device supports eSIM.

B. UNLOCKED OR UNLOCKED PHONES

A network-locked phone ( or carrier -locked phone ) is a type of phone that can only be used with a specific network provider and cannot use SIM cards or eSIMs from other carriers.

This happens when users purchase phones under contract with a carrier , meaning the device is bound to work only with that carrier's SIM/eSIM for a specific period of time.

Even if your phone supports eSIM , you still can't use an eSIM from a different carrier if your device is network-locked.

You can check if your phone is locked as follows:

For iOS (iPhone):

Go to Settings > General > About :

• Check the " Network Lock " section : If it displays " Unlimited SIMs " , the device is not network locked.

For Android:

Go to Settings > Connections > SIM Management :

• Check the " Select mobile network " and " Automatically select network" options . If multiple carriers appear, your device is not network locked.

Important note:

Please ensure your phone supports eSIM before purchasing from Aviro. The device verification guide is for reference only; Aviro is not responsible for any changes to this information from the manufacturer .

We do not issue refunds if the device does not support eSIM, including:

• Some phones with two physical SIM slots do not have eSIM support.

• The phone is network-locked (purchased under a carrier contract).

• Devices purchased from certain countries do not support eSIM.

C. SOME DEVICES DO NOT SUPPORT eSIM

1. iPhone

• iPhone with 2 physical SIM slots (purchased in China, Hong Kong, or Macau)

2. Samsung

• All Galaxy devices originate from China, Hong Kong, and Taiwan.

• All Galaxy FE "Fan Edition" models, except for the Galaxy S23 FE and S24 FE.

• The Galaxy S20, S21* and Note 20 Ultra models are for the US market.

• Most Samsung Galaxy devices purchased in South Korea do not support eSIM, with the exception of the Galaxy S24, S23, Z Fold 5, Z Fold 4, Z Flip 5, Z Flip 4, and A54 5G variants.

3. Google

• The Pixel 3 originates from Australia, Taiwan, and Japan, and models are purchased through carrier services in the United States or Canada other than Sprint and Google Fi.

• Pixel 3a purchased in Southeast Asia and via Verizon service.

4. Huawei

• Huawei P40 Pro+

• All Huawei devices purchased in China.

5. Oppo, Oneplus, Nokia, Sony, TCL, Motorola, Vivo, Xiaomi

• eSIM availability may vary by country/region and carrier. Please contact your carrier or device manufacturer to confirm whether your device supports eSIM.