Step 1: Check device & Get eSIM QR code

First, make sure your Android device supports eSIM and is running a compatible operating system version. After completing your order, you will receive the eSIM QR code from My SIM via email.

You can check if your phone supports eSIM right here.

Step 2: Open eSIM settings & Scan QR code

• Open Settings > Connections > SIM card manager

• Select Add eSIM or Add mobile plan

• Select Scan QR code

• Follow the on-screen confirmation steps

Note: You can also choose Enter code manually and copy the code from the email if you cannot scan the QR with your camera. Alternatively, you can choose Upload image of the QR code you screenshotted from your photo gallery.

Step 3: Name your eSIM (optional)

After installation, you can name your eSIM, such as “eSIM My SIM” or “Travel,” to easily distinguish it from other eSIMs installed on your device.

Step 4: Enable roaming upon arrival

When you arrive in the country where you want to use the eSIM, go to Settings > Connections/Mobile Network, select the installed eSIM, and enable Data Roaming.

Notes:

• Do not enable data roaming before arriving in the country where you want to use the eSIM, to avoid premature activation and loss of usage time.

• The validity period of the eSIM will be calculated from the moment you install the eSIM on your device.

• Each eSIM can only be installed once and cannot be restored if you delete it.

• The feature to upload images from the gallery is only available on Samsung Galaxy S20 and later, and some other newer Android phone models.

• The interface and names of the steps may vary between phone manufacturers and Android versions.